When your website hosting service provider supplies live chat support, you will be able to talk to an agent live and find out helpful info or get an issue resolved promptly. The main advantage of using chat rather than calling to consult with a live person is that you need just a computer with Internet access, so you will not pay any fees if you are in another state or country. Furthermore, it will be a lot easier to copy and paste information like domains, usernames or error messages i.e. details that are sometimes difficult to provide to the other side over the phone. The real-time chat is also a considerably quicker solution to contact the hosting supplier's support team as compared to using a ticketing system. Last, but not least, in case some issue needs more time to be taken care of, you are able to do something else while you wait for assistance on the live chat, which means that you will not waste time - something that is not possible in case you are on the telephone.

Live Chat Support in Shared Hosting

We provide a live chat assistance service for all of the Linux shared hosting that we offer and we will help you with almost everything in real time. In case you do not have an account with us yet, we're able to provide you with more information about the packages to help you to get the most suitable plan. If you are a current client, we are able to help you with any billing or general matter and with numerous common tech troubles, for instance an email address installation in a desktop email client. If you cannot give us a call for some reason or you're in a country where we do not have a local telephone number, our live chat is the best way to get in touch with us. Needless to say, some issues require extra time to analyze and test, which means that you'll have to open a support ticket to our technicians, still, we are able to save your time and assist you with quite a lot of troubles on the chat.

Live Chat Support in Semi-dedicated Hosting

We have a live chat service that is designed for all of our prospective and active customers. If you are looking for a new web hosting account, you will be able to chat in real time to one of our representatives and obtain more details about our Linux semi-dedicated hosting services so as to select the optimal package for your web sites. In case you already have an account with us, we will assist you in a timely manner with general, billing and 1st level technicalmatters. Though sometimes you may have to open a support ticket because there are situations that can't be resolved on the live chat, we'll be able to assist you with various common tasks, such as installing an e-mail account in an e-mail client or redirecting one domain name to another one. Thus, you'll receive prompt support and you'll save a long time.