Phone Support in Shared Hosting
Because we have live telephone support 14 hours every day, you're able to contact us and talk with our customer support agents to get more info about all of the Linux shared hosting that we supply and make sure that our servers meet the system requirements for your sites before buying anything. For your benefit, we now have phone numbers on three continents so you will be able to call the one nearer to you - in the USA, the United Kingdom or Australia. If you're already a customer, you will be able to phone us about general and billing issues, or even about some technical matters. In case the trouble is strictly technical or it can take more time to investigate, you'll have to use our ticketing system, that will enable both you and our tech support crew to keep track of the details given by either side.
Phone Support in Semi-dedicated Hosting
If you need more information for the Linux semi-dedicated hosting services that we supply, you will be able to call one of the three support phone lines that we have around the globe - in the United States, the UK and Australia. In this way, you're able to check in advance if our solutions are appropriate for your websites. In case you are already our client and you've got a semi-dedicated account, you'll be able to get in touch with us over the phone for 14 hours every day about any type of billing or basic matters. For entirely tech matters you will be able to employ our ticketing system to communicate with our tech support as someproblems just require additional time to be taken care of, but we will assist you over the phone with various minor technical problems as well, saving you the time and efforts.