Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Web Control Panel you can find a comprehensive Help section featuring a lot of articles and commonly asked questions. They are answered by our support team of skillful techs. Just type in your question and our intelligent platform will give you the best answer.

  • Top quality support service

  • Tutorial Video Clips

  • If you’d rather see how a task is carried out or how a problem is dealt with, rather than just reading about it, then examine our compilation of step–by–step video tutorials. They cover various different issues and will help you quickly understand how to work with our Web Control Panel.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24x7 customer support service and feature a 60–minute support ticket response time guarantee. Our proficient support engineers will be online for you 24 hours a day and will solve any issue that you may run into within maximum one hour after the tech support ticket submission. In the majority of cases, an answer will be provided to you within 20 minutes.