1 hour ticket response
Quick support is our main priority and that is why we’ve got a team of expert technical support engineers who are prepared to offer a fast solution to any question that you may possibly have. Just submit your support ticket from your Web Control Panel and we’ll reply within 1 hour in the worst case scenario. As a matter of fact, we work hard and aim for a 20–minute support ticket response time.
A Topflight Customer Support Service
Our customer support staff members have immense experience in the Linux shared hosting arena and are experienced enough to deliver a swift solution to your problem. If, however, the matter at hand is not within the competence of a support technician, the support ticket will be sent to a developer or admin for additional assistance.
An Easy–to–Browse Help Center
In the Web Control Panel you’ll find an easy–to–browse Help Center section where you can find quick tips on how you can use our services. You can find the answers to your questions in our F.A.Q. library, find more hints in the web hosting account management articles or check our instructional video tutorials.