Q: Why do I have to transfer my website? What does web site migration entail?
A: The web site migration service that we are offering is free of charge (within a certain limit). We will transfer your website(s) to our next–generation cloud hosting platform without you having to do anything. We know from personal experience that switching hosting providers can lead to lost info and undesired downtime. This is the reason why we will perform all that for you at no cost!We have highly professional administrators whose primary task is to make sure that your site performs precisely as it did on your former web hosting platform. Our administrators are well–versed in migrating custom–built sites, as well as sites that are based on famous applications like WordPress and Joomla™.
Q: How long will the web site migration process take?
A: While we cannot give you an exact ETA, because there are many factors, including the physical size of the web files and databases, the location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will try our very best to move your site within 48 hours, and in some cases – within 24 hours (when the content is not large).
Q: Do you require something from me before you start moving my website?
A: We do not require any information that is personal. We’ll require, however, the login info for your old hosting account and the name of the website that you wish to move.
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: What about downtime? Will my website be unavailable?
A: Your site will continue to work just like it did before with your former web hosting provider. When we are through with the migration, your site will be configured to work on our platform and we’ll alert you to preview it. If everything is functioning properly, all you will need to do is edit the NS resource records for your domain name. Your website will be transferred over to us without any downtime whatsoever.
Q: Will my present web hosting provider learn that I’m leaving them?
A: No. We’ll never get in touch with your web hosting provider about anything. They won’t be aware of the web site migration either.
Q: Does it make a difference what platform my present provider is using?
A: Yep. We support all conventional Linux–based web hosting platforms. We don’t support Windows–driven web hosting platforms, because we don’t offer Windows web hosting solutions ourselves.Additionally, we don’t support proprietary website building and management user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.